Refund policy

30-day return window

You may request a return within 30 days after receiving an item. A return qualifies only when the item remains in the condition in which it arrived: unworn or unused, with tags attached, in its original packaging, and accompanied by the receipt or other proof of purchase.

Begin a return by emailing luckyhanshika@gmail.com. Approved returns must be sent to 368 E High St, Manchester NH 03104, United States.

After accepting a return, we will provide a return-shipping label together with directions explaining how and where to send the package. Merchandise mailed back before a return is requested will not be accepted.

Questions about a return may always be sent to luckyhanshika@gmail.com.

Damage and order issues

Inspect your order when it arrives. If an item is defective or damaged, or if the wrong item was delivered, contact us immediately so we can review what happened and make it right.

Exceptions and non-returnable items

Some categories cannot be returned, including perishable items such as food, flowers, or plants; custom products such as special orders or personalized goods; and personal-care products. Hazardous materials, flammable liquids, and gases are also non-returnable. Contact us if you are uncertain whether a particular item is eligible.

Sale items and gift cards cannot be returned.

Exchanges

The quickest way to obtain a different item is to return the item you already have and, after that return is accepted, place a separate order for the replacement.

European Union 14-day cooling-off period

Despite the policy above, merchandise shipped into the European Union may be cancelled or returned within 14 days for any reason and without justification. The item must still be in its received condition—unworn or unused, with tags and original packaging—and you must provide a receipt or proof of purchase.

Refunds

After the returned item is received and inspected, we will tell you whether the refund was approved. An approved refund is issued automatically to the original payment method within 10 business days. Your bank or card issuer may require additional time to process and post it.

If 15 business days have elapsed since we approved the refund, email luckyhanshika@gmail.com.